FAQ

When do orders close for the next dispatch day?

All orders placed before 5pm the day prior will be shipped out next dispatch day.

Are orders baked the same day as dispatch?

Yes, all orders are baked fresh the morning of dispatch and overnighted to you. 

Is the Homemayde kitchen council verified?

Yes, my home kitchen is registered and verified through the Hamilton City Council!

How long does shipping take?

All cookies are shipped out via overnight courier, however, please allow up to 2 working days as there are occasional delays with the courier.  

Can I track my order?

All tracking details are sent out the day of dispatch.

Are cookies dispatched on public holidays?

Cookies will not be dispatched on public holidays, they will be dispatched the next dispatch day.

How can you contact us for order enquiries and all other queries?

Please feel free to email us at baked@homemayde.co.nz - I'd love to hear from you 🤎