Terms of service

Terms & Conditions

By placing an order with Homemayde, you agree to the following terms and conditions.

Products

All products are freshly baked to order. As items are handmade, slight variations in appearance, colour, or decoration may occur.

Orders

Orders must be placed through our website.
We reserve the right to refuse or cancel an order if necessary (for example, due to ingredient availability or pricing errors).

Please ensure all order details are correct before checkout.

Delivery

Delivery details must be entered accurately at checkout.
We are not responsible for delays or failed deliveries caused by incorrect address details provided by the customer.
If delivery cannot be completed due to incorrect information or no one being available, the order may be left in a safe place or handled at our discretion.

Allergies

Our products may contain or come into contact with allergens such as gluten, dairy, eggs, nuts, and soy.
While we take care in preparation, we cannot guarantee allergen-free products. Customers are responsible for checking suitability before ordering.

Payment

Full payment is required at the time of ordering. Orders will not be processed until payment is received.

Cancellations & Changes

Because our products are made to order, cancellations or changes may not be possible once an order has been processed. Please contact us as soon as possible if you need assistance.